1. Order Processing
    • Orders (enquiries or quotations) are acknowledged within 1 business day. Orders are confirmed after invoice issuance and payment.
  2. Delivery Options
    • Domestic (India): delivered via trusted freight services.
    • International: shipped using export logistics partners with FOB/CIF terms available on request.
  3. Timeline
    • Domestic dispatch: within 2–3 business days after payment confirmation (subject to final delivery location).
    • International (bulk orders): timelines vary based on shipping mode and customs processing (typically 2–4 weeks).
  4. Customs & Duties
    • Import taxes and duties are borne by the buyer unless otherwise specified.